Usability: Turning Technologies into Tools 1st Edition by Paul S. Adler (PDF)

Description

As more and more equipment incorporates advanced technologies, usability — the ability of equipment to take advantage of users’ skills and thereby to function effectively in the broad range of real work situations — is becoming an essential component of equipment design. Usability: TurningTechnologies into Tools collects six essays that herald a fundamental shift in the way industry and researchers think about usability. In this new, broader definition, usability no longer means safeguarding against human error, but rather enabling human beings to learn, to use, and to adapt theequipment to satisfy better the demands and contingencies of their work. Following an introduction that develops some core concepts of usability, the subsequent chapters: — describe the role of usability in guiding one of Xerox’s largest strategic initiatives — analyze a Monsanto chemical plantwhere a study of worker’s conversational patterns contributed to the design of a more effective system of controls — present an empirical study of equipment design practices in U.S. industry which contrasts technology-centered and skill-based design approaches — summarize recent Scandinavianexperiences with user participation in design, with specific reference to the DEMOS and UTOPIA projects — analyze European experiences that suggest five key criteria for effective human-centered design of advanced manufacturing technology –offer an insightful discussion of the powerful, oftenhidden human and organizational resources that conventional design processes overlook. Today, three quarters of all advanced technology implementations in manufacturing fail to achieve their performance goals because of inadequate usability. By viewing the human being as a mechanistic systemcomponent, and not a particularly reliable one, the traditional “human factors” model of usability virtually ensures that the uniquely human qualities — experience, adaptation, innovation — will be neglected, and therefore that new technologies will realize little of their true potential.Usability: Turning Technologies into Tools answers the need for better usability criteria and more effective design and usability assurance processes. In so doing, it leads the way to making a new, broader concept of usability central to design. Its chapters will be of interest to managers andprofessionals in computer systems, manufacturing engineering, industrial design, and human factors, as well as researchers in disciplines such as computer science, engineering, design studies, sociology, organizational behavior and human resource management, industrial relations, education, andbusiness strategy.

User’s Reviews

Editorial Reviews: Review “The book contains much insight.” –B. Hazeltine, Computing Reviews”Unusual in that the research it brings together spans the perspectives of cognitive psychology, the sociology of work and technology, work-oriented systems design, computer-supported cooperative work, and human-computer interaction. Although most of these essays are not directly related to computersystems, they will nevertheless help anyone involved in building products design better ones.” –Robert C. Briss, Computer/IEEE P&DT About the Author Paul S. Adler is at University of Southern California, School of Business Administration. Terry A. Winograd is at Stanford University.

Reviews from Amazon users which were colected at the time this book was published on the website:

⭐Written and edited by two prominent researchers (Terry Winograd in computer science – Berkeley and Paul Adler in management science CA) I think it is a really challenging book that is still very modern.

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