Telecom For Dummies 1st Edition by Stephen P. Olejniczak (PDF)

Description

Find out how to manage your telecom services and save your company money!Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom servicesOur book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best dealsIncludes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructureHelps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problemsCovers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs

User’s Reviews

Editorial Reviews: From the Inside Flap New to telecom? Get the scoop on all the basicsOrder, maintain, and troubleshoot telecom services from area codes to VoIPSo you’re now in charge of all that telecommunications stuff? Don’t panic — here’s your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.Discover how toDecide what your company needsAnalyze telecom carriersNegotiate the best dealMove phone numbers to another carrierOrder toll-free numbersRecognize the causes of common problems From the Back Cover New to telecom? Get the scoop on all the basicsOrder, maintain, and troubleshoot telecom services from area codes to VoIPSo you’re now in charge of all that telecommunications stuff? Don’t panic — here’s your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.Discover how toDecide what your company needsAnalyze telecom carriersNegotiate the best dealMove phone numbers to another carrierOrder toll-free numbersRecognize the causes of common problems About the Author Stephen Olejniczak is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years. Read more

Reviews from Amazon users which were colected at the time this book was published on the website:

⭐I am purchasing this again for the second time. The first time was back in 2008 when I began working for the Government as a Telecommunications Contracting Officer, contracting for internal and external Government agencies. I had no knowledge or experience whatsoever with telecommunications and needed something clear and concise I could go to for information and to learn the basics of Telecommunications and networking, etc. I looked at what other sources have now become available as well, and found that the telecom for dummies is still the best choice for what I need.I only worked in my original position in 2008 for only 1 year, and after several personal moves, as well as office moves, the book got lost along the way. I am now once again moving into a brand new telecommunications contracting division, supporting our national telecommunications Services Department and once again I need to start from scratch. Not having used the information for eight years, and not being much of a techie to begin with, I need to really read this from front to back instead of like the last time, just using it for reference.

⭐I wish they’d release an updated version of this book, but this one is incredibly dated. At the rate that telecom moves, 10 years is just too much. Most of the book revolves around physical wiring and doing price comparisons between long distance providers.Significant time is spent on why intra-LATA long distance calls are more expensive than inter-LATA log distance. 10-10-321 is touted as a good long distance troubleshooting tool. The author warns that you need to begin thinking about your website as part of your telecom plan.The book is well written and I wish I’d read it when it first came out, but until they release an updated version this one is mostly interesting for the nostalgia factor.

⭐This book is flat out great. The author’s humor and overall way of writing keeps you interested in the content all throughout the book. If you have basic to no telecom experience this book will walk you through step by step without being overally technical. Don’t get me wrong, there is plenty of technical information in this book as well, but it is presented in such a manner that it almost doesn’t seem so technical.The only sections I skipped were the ones on Troubleshooting. Since that topic covered such a wide range of setups and configurations, I did want to spend the time on the “theory” behind it all now. I do see that section as an excellent reference if encountered with actual real world telecom problems in the future though.Overall I would highly suggest this book if you require incite into the world of telecom for your job or your own business.

⭐Best telecom book. I’ve already studied Cisco but there were things I didn’t understand and this is the only telecom book that covered those areas. Thank u author!!!

⭐This book is an outstanding resource for non-telcom professionals specifically business consumers of telcom products. I am in the telecom biz (customer service) and bought the book because my company provided absolutely no training and I have found it an invaluable resource. I highly recommend for any consumer of telecom services or for those of us just starting out working in the telecom biz who need a basic understanding of the telecom biz.

⭐Outdated waste of money

⭐Just really misleading, I wanted a new, but used, version of the copy and was sent a version that was 10+ years out of date.

⭐came in very handy when i moved from wireless sales to the landline side, selling voice and data. especially good for ISDN PRI, LD, and T-1 private line or Internet.

⭐Not ideal for U.K.

⭐Prompt delivery, good product, just not what I was looking for at all. No fault of seller though.

⭐5*

⭐very useful book

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